Make a Complaint
We Value Your Feedback
We are dedicated to providing a high-quality service and we want to ensure that we maintain this at all times. If you have a complaint about the way a policy was sold to you, please contact the broker who sold the policy to you.
If your complaint is about your insurance please post, phone or email your complaint to:
2Vision
Suite 14
Eagle House,
Waterloo Lane,
Chelmsford
CM1 1DB
T: 01245 20 30 70
E: complaints@2vision.co.uk
We will contact you within 3 (three) working days of receiving your complaint to inform you of what action we are taking. We will try to resolve your complaint within 8 (eight) weeks. If it will take us longer, we will explain why and let you know when you can expect our final response.
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At 2Vision, we specialise in supporting small to medium-sized businesses by tailoring our approach and products to meet their unique needs and ambitions.
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